Privacy Policy

Last updated: April 13, 2026

eSIMFire ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, dashboard, and services.

Information We Collect

When you create an account or make a purchase, we collect information such as:

• Your email address and account login details
• Order and transaction records, including cryptocurrency payment identifiers
• Basic usage data related to your account activity on our platform

We collect only what's needed to provide, secure, and improve our services, process transactions, and communicate important account updates.

How We Use Your Information

We use collected information to:

• Deliver and activate the eSIM or virtual number services you purchase
• Process and verify cryptocurrency payments
• Provide customer support and respond to inquiries
• Maintain the security and integrity of our platform
• Communicate essential service updates (such as renewal reminders or policy changes)

We do not sell your personal information. We do not share it with third parties except where necessary to provide our services (such as payment processors) or where required by law.

Payment Information

All cryptocurrency transactions are processed through the payment infrastructure used by our platform. We retain transaction records necessary for accounting, support, and fraud prevention, but we do not store your private wallet keys.

Data Security

We use reasonable administrative and technical safeguards — including encryption and access controls — to protect your information. No method of internet transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Data Retention

We retain account and transaction information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may request access to, correction of, or deletion of your account information by contacting support, subject to any records we're legally required to retain.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Continued use of eSIMFire after an update constitutes acceptance of the revised policy.

Contact Us

Questions about this policy can be directed to our support channels listed on the Contact page.